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Airtel Care App

The Airtel Care App is a FREE application that allows you to manage your Airtel prepaid account easily and more conveniently. Airtel Care gives you quick access to your account balance, data subscriptions, Airtel Money services as well as special offers.

With this app, you can recharge your account and purchase a data bundle. You can also send and receive money and even pay bills using Airtel Money.  The Airtel Care app also gives you easy access to the Customer Service team, who are available to answer any questions you may have.

And you can do all this 24 hours a day, 7 days a week, from the comfort of your home.  It is truly convenience at your fingertips.

Features of the Airtel Care App
With the Airtel Care app, you can:

  • Recharge airtime
  • Check airtime Balance
  • Subscribe for a Data Bundle 
  • Check Data bundle balance and validity
  • Use Airtel Money
  • Manage VAS services
  • Explore Airtel Live
  • Contact Customer Service

The app is available for both android device users and apple device users. To get this app, download by clicking below:

App Store
Google play








FAQs

What is the Airtel Care App?

  • The Airtel Care App is a FREE application that allows you to manage your Airtel prepaid account easily and more conveniently. Airtel Care gives you quick access to your account balance, data subscriptions, Airtel Money services as well as special offers. The app also gives you easy access to Airtel's Customer Service team, who are available to answer any questions you may have.

Who can use the App?

  • The app is available to Prepaid customers who use either android or apple devices on the Airtel network

What services can be found on the Airtel Care App?
With the Airtel Care app, you can:

  • Recharge airtime
  • Check airtime Balance
  • Subscribe for a Data Bundle 
  • Check Data bundle balance and validity
  • Use Airtel Money
  • Manage VAS services
  • Explore Airtel Live
  • Contact Customer Service

What do I need to be able to access Airtel Care?

  • An Android or IOS device plus internet connection

How do I download the Airtel Care App?

  • Download the app for FREE by visiting any of the following
    • Play Store for Android Users
    • App Store for IOS Users
  • Search for the Airtel Care App Icon and Install
  • Choose your country (Ghana) and language (English)
  • Accept Terms and Conditions, Install and Launch the Airtel Care App
  • Put in your mobile number and One Time Password (OTP) which you will receive via SMS and select Submit

What happens when more features are added on?

  • You will receive an Upgrade notification

Am I charged for downloading this Application?

  • There is no charge for the Airtel Care App, however, you will need to have data connectivity to download

What happens when I change handsets?

  • You will have to download the Airtel Care App onto your new handset