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About Airtel CSR


Since we began operations in Kenya, Airtel Kenya has not only strived to create a telecommunication network that is affordable and accessible but has also invested heavily in community capacity building through the Airtel Spirit. Our CSR project focus is about empowering, enabling and unlocking the potential of future generations to succeed and create wealth – social, financial and health.   Our project focus is therefore primarily on African youth aged broadly from 12 to 30 years.

As Airtel Kenya:

  1. We want to be known and recognised as a socially responsible company – a good corporate citizen amongst our stakeholders.  Our reputation is important to us, our shareholders and ultimately for our sustainability.
  2. We want our customers to know that what they see as important issues, we take note of in our CSR plans.  We listen to our customers and strive to engage their hearts and minds in our relationship with them.
  3. We want our brand to be loved and our positioning around the power of potential to be supported by our CSR investment. CSR should show Airtel Africa can unlock potential. We believe CSR can greatly enhance brand love in all our markets.
  4. We want our employees to be energised and motivated through opportunities to be involved in CSR projects.

Our Vision;

Our CSR activities will improve the lives of our communities and especially by inspiring success in the youth.

Our Mission;

Harness the power of our technology, customers, employees and partners to drive social change

The Airtel Spirit is the code which the brand and staff engage in sustainable community development initiatives to create lasting value beyond monetary value.

The Airtel Spirit is achieved on the strength of the following pillars:


Airtel identifies education as a core pillar of social investment that helps in the realization of individual and collective dreams and the development of the community. It is with this reason that the company has invested in education programs that tap into Airtel’s technology and brand presence with the aim of enhancing the learning process in schools thus empowering the young minds for a better tomorrow.

Internet use and adaptation to the rapidly emerging technological advancements especially in the education sector cannot be overlooked. Therefore as a company, Airtel strives to ensure that students all over the country gain access to the Internet and therefore are able to glean from the numerous benefits and learning tools that come with it.

Through the Airtel FREE Internet program, communities and students in Kenya are able to broaden their learning through 24hours free access to educational material and other learning information that is available online so they can do more to be successful in life.

So far numerous institutions; over 300 public and private schools, hospitals, police stations and not forgetting organizations like Albinism Society of Kenya, have benefited from this initiative. Having started this initiative in 2014, over 250,000 students have been impacted with this program and Airtel Kenya strives to connect over 1 million students across the country.

Airtel not only impacts the community through internet connectivity in the education sector but also through other initiatives that will help them to achieve their educational goals. These initiatives include;

  • Silala School Bag donations where students were given schools bags to help them carry their books easily.
  • Solar Lamps donation where Airtel Kenya donated 40 solar lamps to Tala SA primary school and St. Mary’s Tala primary school in Machakos County.
  • School books donation at Baobab Children’s Home in the Coast region.
  • Furniture donations in various schools across the country including Mbuyuni Sunrise Academy School in Taita Taveta and Kiaguthu Primary School in Muranga.
  • Mogra Star Academy Mathare school program where Airtel Kenya started a feeding program for more than 900 children in the school and paid teachers’ salaries for a period of two years. The feeding program helped the students stay in school and concentrate more in class without worrying about what they will eat.

Employee volunteerism

Today's children grow up having to cope with various social issues and challenges as they pursue their dreams of achieving their education dreams. Peer pressure, drugs and violence are also some of the vices that they have to deal with as they go through difficult life transitions.

Mentorship is therefore seen as a crucial aspect when it comes to encouraging and supporting children through their education journey.

The Airtel Spirit encourages a selfless giving of time on both an individual and a corporate level. As Airtel employees, we feel that we have a great deal of career and life experience to contribute. We find it important to share these experiences with students. It is for this reason that the Airtel Mentorship Program was launched in October, 2014.

So far staff members have mentored students at various institutions including;

  • Jesus Love Ministry in Eldoret.
  • Good Samaritan Orphans and destitute centre.
  • Mukuru Promotion Centre - St. Bakhita primary school and St. Michael Secondary school.
  • Mogra Star Academy in Nairobi

Through these mentorship programs, Airtel staff get to share their personal experiences on success, emphasize the importance of reading and finding a career that one loves, as well as teaching the students on how to prepare for exams. The students are also encouraged to identify their career paths and develop skills that they can use in their future.


A healthy Nation is a progressive Nation and Airtel Kenya shares the same belief.

During the Ebola outbreak in Africa that brought a scare to people, Airtel partnered with the African Union (AU) Commission to garner resources in support of Ebola affected countries in West Africa. The initiative, known as ‘Africa United against Ebola Campaign’ used an SMS dedicated platform to raise funds from citizens for the deployment of African health workers to affected countries.

Running for a good course, Airtel divas participated in the Beyond Zero Campaign Half Marathon in support of the First lady, Her Excellency Margaret Kenyatta’s Beyond Zero initiative aimed at improving maternal health care in Kenya.  This was in the spirit of raising money to enable the purchase of 26 mobile clinics in addition to 21 clinics that had already been donated across the country by the First Lady.


Airtel partnered with the Embassy of the State of Israel in collaboration with the Kenya Forestry Service (KFS) and the Ministry of Environment and Natural resources in support of tree planting and re-afforestation in Kenya, a culture that Israel greatly values and implements successfully; and is delighted to share the experience. The Embassy has adopted a forest in Kenya, committed to planting trees in the Mau and round Kenya as well as establish a modern tree nursery that will supply tree seedlings for enhancing environmental conservation in Kenya. Airtel took part in the tree planting process that will see over 10,000 trees planted in the various blocks adopted by the Embassy of Israel.

Airtel has also funded the I-Afrika Biogas Plant which was commissioned in October 2014 at Immanuel Afrika (I-Afrika).  The project was aimed at helping the institution to produce enough biogas needed for cooking and boiling water for use at the rehabilitation center. Consequently, the initiative helps produce environmentally friendly fertilizer and cut cost in fuel and electricity expenses. This ensures the conservation of the environment and production of clean and cheaper energy sources.

Airtel also partnered with Rotary Club of Nairobi East for a safe water harvesting project that provides clean drinking and cooking water at Enkeriyan Primary School in Kajiado County and the neighboring community.

The company also commissioned new toilet facilities at Murang’a School for the hearing impaired in Murang’a County with an aim of improving learning environment for students. The new ablution block for boys and girls has helped in improving the environmental and hygienic conditions in the school hence promoting the pursuit of academy.