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voice & text

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Home > Personal  > Voice & Text > Other Services > Service Guide

 

Service Guide

 

Other Features available to Airtel Subscribers are : 

Service Description Usage Tariff
Customer Care Access to help lines Dial 111 (prepaid subscribers) or 131 (postpaid subscribers) Free
Voicemail Voicemail box for subscribers to retrieve messages Dial 333132 to activate. Dial 132 to retrieve voice messages. Free
Call Forwading Subscribers can forward their calls to other phone numbers To activate, dial **21* (number to be diverted to) # then press Yes/Send/Ok. To deactivate, dial ##21# then press Yes/Send/Ok Applicable tariffs for numbers dialled apply.
Conference Calling Subscribers can connect up to 5 parties in a phone conversation Place   current call on hold, initiate new call and click on 'conference'.   Review your handset manual for details on setting up conference calling   on your phone. Applicable tariffs for numbers dialled apply.
Call Waiting Put calling parties on hold while the called party is on another call To activate, dial *43# then press Yes/Send/Ok. To deactivate, dial #43# then press Yes/Send/Ok Free
IDD International Direct Dialling To make international calls, enter the prefix 009 or + (the plus sign), the calling code for the country you are calling, then the phone number   of the person you are calling, and press yes/send/ok Check for current tariffs
Please Call Me Back Facility Please call me back facility *140* mobile number of the person who the subscriber wishes to talk to # press Yes/Send/Ok Free
International Roaming International Roaming Access Contact your Service Provider or the nearest Airtel shop to enable roaming capabilities on your line. Contact your Service Provider or the nearest Airtel shop on roaming tariffs
SMS Short Message Service Simply type text, enter recipient's number and press Yes/Send/Ok N4
Premium Rated SMS Premium rated Short Message Service Simply type text, enter recipient's number and press Yes/Send/Ok As per Service
Premium Rated Calls Premium rated VAS Calls Dial applicable VAS number  
Monthly free SMS For On-net use only Dial *456*2# to check monthly free SMS balance Free
Balance Enquiry All Subscribers Ability to check credit balance or usage Dial *123# Free
GPRS General Packet Radio Service To activate, text INTERNET <space> 'phone model' <space> 'phone make' to 232 5kobo per kilobyte of data transferred
WAP Access to Airtel Wireless Application Protocol GPRS - To activate, text WAP <space> 'phone model' <space> 'phone make' to 232 Currently free until commence- ment of billing for GPRS services is announced
MMS Multimedia Message Service Text MMS <space> 'phone model' <space> 'phone make' to 232 25 Naira per 150kilobyte
CLIP (Caller Line Identification Presentation) Know who is calling before you answer the phone Review your handset manual for directives on using CLIP feature on your phone Free
CLIR (Caller Line Identification Restriction) Hide your number when calling another party Review your handset manual for directives on using CLIR feature on your phone Free

 

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