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customer care

Welcome to airtel customer care. Customer Services is the most important business function at airtel as it keeps us and you in touch always!

We bring the best of the global technologies & customer service practices and blend them with the best of local youthful Rwandese expression to deliver a world class experience.

airtel empowers you to manage our services from your own devices - mobiles, tablets, notebooks and even on the internet. You are welcome to call us on our toll-free helplines, text us, email us or even engage with us on Facebook and twitter.

airtel is by your side round the clock, round the year across all the channels to make your experience the best, because you deserve it!

Check out our contact page to know how to reach us!