Voice and Text
Toll Free Service
Make it more convenient for your customers to reach you. When you acquire a toll-free number from Airtel, you give your customers a powerful incentive to contact you whenever the need arises, without thinking about the cost.
Your company bears all the traffic charges on behalf of the callers. Ultimately, the volumes of business you attract would make up for the cost of these calls. Corporate and medium sized businesses can, therefore, use toll-free numbers in connection with sales and marketing efforts.
- Reversal billing concept
- Availability of special numbers for customers to easily remember
- Allows for easy communication and effective customer relationship management (CRM);
- Provides an innovative means of service differentiation and branding;
- Portrays the business as being customer friendly and encourages empathy
- Toll-free numbers can be displayed on corporate marketing communications materials (e.g. adverts, billboards, websites, etc).
- Brand perception enhancement
- Improved customer satisfaction and loyalty