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customer care

For customer care, please contact the designated number for your country

  • Kenya – 111
  • Uganda – 100
  • Tanzania – 100 prepaid / 101 postpaid
  • Rwanda – 456
  • Zambia – 111
  • Malawi - 121
  • Madagascar – 121
  • Burkina Faso –110/121
  • Chad – 111
  • Niger – 121
  • DRC – 1211
  • Congo B – 121
  • Gabon –111
  • Nigeria –111 prepaid/ 121 postpaid
  • Ghana - 121
  • Sierra Leone – 111/121
  • Seychelles – 4600600