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Premium Rate Services


Premium Rate Services (PRS) are services that provide recorded information for subscribers of a network or live conversation for callers. These services are usually channeled through SMS short codes or special numbers leased by network operators to PRS providers.

Airtel Kenya has partnerships with licensed Premium Rate Service providers whose core business is to run services and promotions on four letter short codes leased to them by Airtel.
 

For short term promotions or campaigns customers are requested to directly contact these providers to discuss possibilities with them.

 

 

Connection Requirements

To be able to connect to the Airtel SMS gateway and become one of Airtel Kenya's Service providers you need to obtain all the necessary licenses and approvals from the relevant authorities for the provision of Premium Rate Services which include:
 

  1. CCK issued PRS License (usually at a cost of Ksh100,000)
  2. Certificate of Incorporation
  3. VAT certificate
  4. PIN certificate
  5. Bank details on a company letter head
  6. Filled in Airtel PRSP Set-Up form
  7. Be able to obtain and maintain at their own cost the link between Airtel and themselves.
  8. Be in a position to offer a minimum capacity of 40 SMS per second.
  9. Be willing to have their content software and hardware specifications verified and accepted by Airtel.
  10. Allow reasonable time of at least three weeks for provisioning, testing and contract preparation.
  11. Other Charges: Upon connecting to Airtel, the PRS provider will be required to obtain short codes which will attract a monthly rental fee of Ksh10,000, 40,000 for platinum and 20,000 for Golden short codes.

 

Main Categories

SMS-based content provision

 

  1. PRS providers are connected to Airtel's SMS centre
  2. Four letter short codes are provided to PRS provider by Airtel
  3. Customers are able to lease short codes and run their promotions and other content providers can also  provide their info to the public via this service.

IVR service provision

 

  1. PRS providers are connected to Airtel's SMS centre
  2. Special numbers leased to PRS provider by Airtel and configured to the charging needed.
  3. Customers are able to listen to live recorded information of the content provided.

Bulk SMS service

 

  1. PRS providers are connected to Airtel's SMS centre
  2. Business Messaging Solutions allow you to communicate quickly and directly with your target audience at an extremely affordable price.
  3. If you need to send out high volumes of text messages in one go, e.g. running competitions and marketing campaigns, sending notifications to employees, notifying customers of deals, promotions and events etc.

Form Requests

 

  1. Airtel PRSP Set-up Form
  2. Short Code Request Template
  3. Bulk SMS Ordering Form
  4. IVR Service Request Form


PRS Providers

                                                                                                                                                                              

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

3Mice
          0735 416199
      systemintern@3mice.com
   

     

P.O. Box 10243 - 00100 Nairobi
    Chancery Building, 7th Floor North Wing

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

dtel Phone Company Limited
      020 287 5114, 287 5000
          ronald@ad-tel.com
   

     

P.O. BOX 25636 - 00603 Nairobi

     

Hurlingham Shopping Centre, 3rd Floor Penthouse No. 2

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Bernsoft Interactive
      254-733-776996, 254-20-2149401-3
          bkioko@bernsoft.com
   

     

P.O. BOX 965 - 00606 Nairobi
        International House, 1st Floor

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Call Handling Interactive
      020 387 8467 / 8
     

     

 

     

P.O. BOX 10388 - 00100 Nairobi
    Umeme Plaza, Naivasha Road off Ngong Road

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Cellnet
      Phone Number    020 823400-9, 020 3537384-7
          jaffer@air.co.ke
   

     

P.O. BOX 75963 - 00200 Nairobi
        Doshi Complex, Mombasa Rd.
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Cellulant
          734 661173 ken@cellulant.com
          

     

 

     

P.O. BOX 283 - 00606 Nairobi
        Lavington along Muthangari Rd
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Co-op Bank
      020 327 6145
      dmarube@co-opbank.co.ke
   

     

P.O.. Box 48231 - 00200 Nairobi
    Co-operative House

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Data Impact
      020 2049191
jchabari@dataimpact.co.ke

     

 

     

P.O. BOX 10089 - 00100 Nairobi
    1st floor,AAYMCA, State house Crescrnt, Off State House Avenue

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Dice Solution
      020 2855669, 0733-560718
          bmaggwa@dicesolutions.net
   

     

P.O. BOX 73 0202 Nairobi
    8th Floor Maendeleo House, Utalii lane

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Equity Bank
          020 2736620
          joseph.mbugua@ebsafrica.co.ke
   

     

P.O. BOX 75104 - 00200 Nairobi
        NHIF Biulding, 14th Floor
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Information Convergence Technologies
      020 375 4286, 374 2451
      symon@ictkenya.com
    P.O. BOX 11797 - 00100 Nairobi
        7th Floor United Insurance Towers, Westlands Rd
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Interactive Media Services
      020 341 566 – 9
      bwiza@ims.co.ke
   

     

P.O. BOX 61823 Nairobi
    TelPosta Towers 20th Floor

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Leopard Communications
      020 556 300
      support@leopardke.com
   

     

 

     

P.O. BOX 48280 - 00100 Nairobi
    Dunga Road, Machinery Tools Building 1st Floor Industrial area

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Liberty Afrika Technologies
      Xxx     
admin@libertyafrika.com
     

     

 

     

P.O. BOX 12911-00400 Nairobi
    The Mall, Westlands 2nd floor

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Mobile Planet
      020 445 6182, 0734 330061
      karanja@mobileplanet.co.ke
   

     

 

     

P.O. BOX 565 - 00606 Nairobi
        Westlands Office Park
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Mobile Zone Wireless
      020 350 3829
      lsabeva@spnet.net
   

     

 

     
P.O. Box 22585 - 00100 Nairobi
    Baricho road, Plessey house, 1st floor

 

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Mtech
      020 367 3457 / 8
      ahakeem@mtechcomm.com
   

     

 

     

P.O. Box 856 -00606 Nairobi
        7th Floor , Block One, Eden Square.
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Onfon Media
      020 310 114, 0733 955820
      dmakori@onfonmedia.com
   

     

 

     

P.O. BOX 270 - 00100 Nairobi
        Utalii Lane, View Park Towers 3rd Floor
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Software Universe
      020 2711373
      dan@softwareuniverse.co.ke
   

     

 

     

P.O. BOX 58293-00200 Nairobi
        Roughton Court Plaza
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Swift Global
      020 6902 1000
      Solomon.odeny@swiftglobal.co.ke
   

     

P.O. BOX 42164 - 00100 Nairobi

     


        Swift Global Kenya Ltd, Mombasa Rd
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Touchtone Media (K) Ltd
      020 272 9439
      peter@touchtone.co.ke
   

     

 

     

P.O.. Box 12708 - 00100 Nairobi
    Abcon House, Masaba Road Lower Hill

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

True African
      020 374 2361
     

     

george@trueafrica.com
     

     

P.O. Box 5665 - 00100 Nairobi
    4th Floor Design Centre, Tausi Road, Westlands, Nairobi

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

Urban IT Consulting
      020 272 5375
      kmaina@urbanit.com
   

     

 

     

P.O. BOX 7662 - 00200 Nairobi
           The GeoMap Centre, Matumbato Road Upperhill
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

VTS Foneworx Limited
      020 3867075
      janyona@foneworx.co.ke
   

     

P.O. BOX 54210 - 00200 Nairobi

     


        9th Floor, Lonrho House, Kaunda Street.
   

Company Name
      Phone Number
      Email Address
    Postal Address
        Physical Address
   

WASP Africa
      0733 475203, 0733 475206
      skamau@waspafrica.com
   

     

P.O. BOX 73270 - 00200 Nairobi

     


        Longonot Place, 5th Floor