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Airtel SMS Bundles – text ‘til you drop!


The new Airtel SMS bundles offer the best value for money SMS packages to suit all of your messaging requirements. You can now keep in touch with your family and friends across ALL networks with the most affordable SMS rates you’ll find anywhere in Kenya!

Dial *767# and choose your preferred SMS bundle below and chat all-day-long!


SMS Bundle

No. of SMS

Offer

Price (KShs.)

Daily 6

6

3 off-net + 3 on-net

3/-

Daily 40

40

20 off-net + 20 on-net

5/-

Daily 250

250

125 off-net + 125 on-net

10/-

Daily 500

500

250 off-net + 250 on-net

20/-

Weekly 500

500

250 off-net + 250 on-net

30/-

Monthly 1,500

1,500

750 off-net + 750 on-net

75/-


Benefits:

  • Check your SMS balance for FREE!
  • Choose between ‘One-off’ or ‘Auto-renewable’ bundles.
  • Unused SMS in the daily renewable bundle roll over to the next day!

















































































































































FAQs


What are SMS bundles?
SMS Bundles are a convenient and cost-effective way to purchase a large quantity of SMS that can be used over a period of time. The new Airtel SMS bundles offer a choice of daily, weekly and monthly bundles to suit any budget.

What is an SMS?
One SMS is a text message of up to 160 characters. For longer messages, you will have 1 message deducted from your bundle for every 160 characters you send.

What kind of SMS bundles are available?
The following packs are available under the daily SMS bundles:
(i)           Six (6) SMSs for Kshs. 3 per day.   
(ii)          Forty (40) SMSs for Kshs. 5 per day.
(iii)         Two Hundred and Fifty (250) SMSs for Kshs. 10 per day.
(iv)         Five Hundred (500) SMSs for Kshs. 20 per day. 

 

The Daily SMS bundles are available as a one-off bundle that can be purchased at any time, or as a recurring bundle that is automatically renewed each day.

Weekly SMS bundle:

  • Five Hundred (500) SMSs for Kshs. 30/- per week.

Monthly SMS bundle:

  • One Thousand Five Hundred (1,500) SMSs for Kshs. 75 per month.

How do I get an SMS bundle?
You can purchase Airtel SMS bundles in the following way:

  • Dial *767# from your Airtel Prepay mobile line and select option 2 for SMS bundles.
  • A menu with options to subscribe to Daily bundle, Weekly bundle or Monthly bundle shall be displayed. Select your preferred bundle.
  • For daily bundle, the menu will display options for Ksh3, 5, 10 or 20 SMS bundle. Reply with the option that best suits your usage.

Can I use SMS bundles to send to other networks in Kenya?
Yes you can! The SMSs are valid for use on both On-Net (Airtel to Airtel) SMS and Off-Net (Airtel to Other Networks) SMS. Each bundle will offer an equal split of SMS between On-Net and Off-Net destinations. I.e. you will be able to send 50% of bundle SMS to Airtel destinations and 50% of bundle SMS to other networks.


How can I check my SMS bundle balance?
You can monitor your SMS usage in any of the SMS bundles by dialing *767#, select the SMS bundles option from the menu and then select “Balance Check” option. Free of charge!


What happens to my unused SMS?
If any SMS remain unused after expiry of a daily renewable bundle, then the balance of unused SMS will be passed on to the following day and will be valid for use within 7 days. This applies only for the Daily renewable SMS bundle.


Can I use SMS bundles for premium and international SMS?
Premium and International SMSs are excluded from the service and will be billed separately at the advised rate.
Does the weekly and monthly SMS bundle auto-renew?
Only the Daily SMS bundle has the option for auto-renewal. The Weekly and Monthly bundles do not automatically renew at the end of their validity period.


What is the validity period for Weekly and Monthly SMS bundles?
SMS in the Weekly bundle are valid for 7 days from the day of subscription. SMS in the Monthly bundle are valid for 30 days from the day of subscription.


How to Subscribe out of the Service

To subscribe out of the Service, dial *767# and select the SMS bundles option. Select Unsubscribe option.


Can I subscribe to more than one SMS bundle?
No. You can subscribe to only one of the SMS Bundles at a time.



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TERMS AND CONDITIONS FOR AIRTEL SMS BUNDLES


Service provider: Airtel Networks Kenya Limited, Registered Address: Parkside Towers, Mombasa Road, P. O. Box 73146 – 00200, Nairobi, Registration Number: C.140223, (henceforth referred to as “Airtel”). These terms and conditions relate to the Airtel SMS Bundles (”the Service”). By activating this service, you will be considered to have read, understood and accepted all the terms and conditions stated herein:-

 

1. General


a) This Service is open to all Airtel Prepay subscribers apart from subscribers who are roaming.


b) The service will not be valid for International destinations. International SMS will be billed separately at the normal international SMS rate.


c) Premium SMS's are also excluded from the service and will be billed separately at the advised rate.


d) You can only subscribe to one of the SMS Bundles at a time.


e) Promotional / Loyalty SMS’s (when offered) will be used before the SMS Bundle.


f) Once the SMS Bundle has been depleted, you will be charged at the current default SMS rate. 


2. The Service
a) The Service provides you with an opportunity to subscribe to any of the following SMS Bundles:-

(i)           Six (6) SMSs for Kshs. 3 per day.   
(ii)          Forty (40) SMSs for Kshs. 5 per day.
(iii)         Two Hundred and Fifty (250) SMSs for Kshs. 10 per day.
(iv)         Five Hundred (500) SMSs for Kshs. 20 per day. 
(v)          Five Hundred (500) SMSs for Kshs. 30/- per week.
(vi)         One Thousand Five Hundred (1,500) SMSs for Kshs. 75 per month.


b) The SMSs are valid for use on both On-Net (Airtel to Airtel) SMS and Off-Net (Airtel to Other Networks) SMS.


c) Each bundle will offer an equal split of SMS between On-Net and Off-Net destinations. I.e. you will be able to send 50% of bundle SMS to Airtel destinations and 50% of bundle SMS to other networks.


d) If any SMS remain unused after expiry of a daily renewable bundle, then the balance of unused SMS will be passed on to the following day and will be valid for use within 7 days. This applies only for the Daily renewable SMS bundle.


e) SMS in the Weekly bundle are valid for 7 days. Any unused SMS from the weekly bundle will not be passed on to the next week.


f) SMS in the Monthly bundle are valid for 30 days. Any unused SMS from the monthly bundle will not be passed on to the next month.


g) The Weekly and Monthly bundles do not automatically renew at the end of their validity period.

h) The Daily bundles provide an option to choose between a “one day plan” or a “daily renewal plan”. 

  1. The “one day plan” will be a one-off purchase and the bundle will not renew after 24 hrs.
  2. The “daily renewal plan” will be renewed automatically at the lapse of 24 hours subject to availability of airtime in your Airtel line. If you have no airtime at the time of renewal, your subscription will lapse. You will however, be in a position to subscribe afresh once you upload airtime.

3. Subscription

a) To opt into the Service, dial *767# from your Airtel Prepay mobile line and select option 2 for SMS bundles.


b) A menu with options to subscribe to Daily bundle, Weekly bundle or Monthly bundle shall be displayed. Select your preferred bundle.


c) For daily bundle, the menu will display options for Ksh3, 5, 10 or 20 SMS bundle. Reply with the option that best suits your usage.

  1. Upon selection of your preferred daily SMS Bundle, you will receive a menu to choose between a “one day plan” or a “daily renewal plan”. 
  2. Upon selection of your preferred plan, you will be asked to confirm the subscription by replying with 1.
  3. Upon your confirmation, you will receive a message advising you that your request is being processed. 
  4. A second message confirming successful registration and number of SMSs subscribed to will be sent to your mobile line.

d) For weekly and monthly bundles, a message will be displayed asking you to confirm the subscription by replying with 1. Upon your confirmation, you will receive a message advising you that your request is being processed.  A second message confirming successful registration and number of SMSs subscribed to will be sent to your mobile line.


4. How to Subscribe out of the Service

To subscribe out of the Service, dial *767# and select the SMS bundles option. Select Unsubscribe option.


5. How to check your SMS bundle balance

You can monitor your SMS usage in any of the SMS bundles by dialing *767#, select the SMS bundles option from the menu and then select “Balance Check” option.


6. Extension of Terms
a) Airtel reserves the right to amend or vary these terms and conditions or to withdraw the Service at any time.  In any of these events, notice will be given and will be effective immediately or as at the date referred in such notifications. 



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