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Call Forwarding


This service is a feature that allows you to forward your incoming calls to another phone. You activate and deactivate the feature using your telephone.



Charge is One- Event Fee Kshs 10.00 for Postpaid, Kshs 13.00 for Prepaid and as per offer/tariff for persons calling.

How to activate Call Forward

  1. Type **002*[Forward Number]#
  2. Press SEND
  3. To check if call forward has been activated, type *#002#
  4. Press SEND


How to deactivate Call Forward

  1. Type ##002#
  2. Press SEND