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Internet Settings


To have access to the internet on your mobile phones and tablets or other data enabled devices, you will have to ensure your APN settings are configured correctly on the Airtel 3.75G network.
APN simply means Access Point Name.This is a requirement on the network for all data users. It is your gateway to accessing the web on the Airtel Network. Our APN isinternet.ng.airtel.com.If your phone/device has no APN settings or incorrect APN settings, you would be unable to access the web.
Typically, once you insert the Airtel SIM, the settings are automatically configured. However, a need to configure manually might occur. This varies from device to device.

 

  • Phones
  • Process
  • Username
  • Password
  • APN
  • Home Page
  •  
  • iPad 3, iPad 4, iPad Mini
  • Settings>Cellular data>APN settings>APN
  • Please leave blank
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • iPhones 3G and 4
  • Settings>General>Network>Mobile Data Network>APN>
  • Please leave blank
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • iPhone 4S and iPhone 5
  • Settings>General>Cellular>Cellular Data Network>APN>
  • Please leave blank
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • Android phones and tablets
  • Settings>More Settings>MobileNetwork>Access Point Names>Click onMenu options> New APN> Name>type inaccess.Click onAPN>
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  • Click onAuthentication type>type inPAP
  • Windows OS e.g. Nokia Lumia Series
  • Settings>MobileNetworks>Edit APN>
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • Symbian OS e.g. Nokia N8
  • Settings>Connectivity>AdminSettings>Mobile Data>Access Point name>
  • Please leave blank
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • Symbian OS e.g. Nokia C5
  • Settings>settings>Connection>Packet Data>Access Point>
  • Please leave blank
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • OS 7 e.g. BB Bold 5
  • Options>Device and Status information>Advanced System settings>TCP/IP> Click onAPN settings enabled>
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  •  
  • OS 5 e.g. BB Bold 2
  • Options>Advanced Options>TCP/IP> Click onAPN settings enabled> Click onAPN>
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  • internet.ng.airtel.com
  • www.ng.airtel.com
  • You can also get the settings by sending 'S' to 232

 
For further assistance and inquiries on how to get APN settings on your phones/devices and how to browse the internet in general, get in touch with us through the following avenues:

  1. Call 111 toll-free and 24hrs to access our Customer Call Center and log your complaints.
  2. Visit any of our shops/showrooms across Nigeria.
  3. Log your complaints on our Twitter page @AirtelNigeria
  4. You can also reach us on our Facebook page www.facebook.com/airtelng
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