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Airtel Hello Tunes
Airtel Hello Tune is the audible ringing tune that you hear between the time you make a call and the time the call is answered. With the Airtel Hello Tune every call is a rhythm; you can now replace the standard tune with a wide variety of Caller Tunes for your callers to enjoy. The service also allows you to select a personalized tone depending on the person calling, time of day, season, mood etc.
Get Hellotunes here: www.rbt.ng.airtel.com
How to SUBSCRIBE for Airtel Hello Tune
You can subscribe to the Airtel Hello Tune via IVR, SMS or the WEB.
To subscribe via IVR:
- Call 791 and follow the voice prompt.
To subscribe via SMS:
- SMS the keyword 'Sub' to 791. You will receive a message containing a password which is to be used to log on to your tone box.
- To log on to the Hello Tune Portal, Click Airtel Hello Tone or copy the URL : rbt.ng.airtel.com into your browser and hit enter on your keyboard.
- Enter your phone number and password in the required field and hit enter on your keyboard to get into the Hello Tune portal.
Once you are on your Hello Tune portal, you can:
- Purchase tunes
- View your tune collection
- Set a tune as default for all callers
- Assign tunes to specific callers
- Choose the time you want a particular tone to play
- Dedicate a tune to your loved ones.
To subscribe via the WEB option:
- Click on airtel Hello Tone or copy the URL, rbt.ng.airtel.com into your browser and hit enter on your keyboard.
- Type your mobile number in the space provided and click "Sign Up". You will receive an SMS containing your password. This allows you access to the the Hello Tune portal.
- (If you forget your password at anytime, kindly send the word 'password' to 791 and it will be sent to you)
Once you subscribe to Hello Tunes, you will be able topurchase any tone of your choice.
Note that each subscription to the Airtel Hello Tune costs N50.
How to buy a tune
You can buy your choice Airtel Hello Tune via IVR, SMS or the WEB.
To buy tunes via IVR:
- Call 791 and follow the voice prompts.
- You will be given a variety of music categories to choose from which includes Nigerian Music, R 'n' B, Hip-hop, Inspirational, Gospel and Islamic tones, Football chants and a lot more. (Each category comes with a number option to press (e.g, for Nigerian Music press 1).
- When you select your preferred category of music, you will hear the names of various artistes under that category and also an option to press a number for any of the desired artiste ( e.g, for D'banj Press 3).
- After selecting the artiste of your choice, you will hear different songs by your selected artiste with an option to choose any one by pressing *.
- Lastly, after pressing *, you will be given an option to press 1 to buy.
To buy tunes via SMS:
- Send BUY <space> Tune ID to 791 e.g, to buy Igwe by D'banj, send Buy 154 to 791
- Click here TONE IDsto get a list of all available tones on the Hello Tune service.
To buy tunes via the WEB option:
- Log on to Airtel Hello Tone or copy the URL, rbt.ng.airtel.com into your browser and hit enter on your keyboard to get started.
- Type your mobile number and password in the spaces provided and click LOG IN (note that your mobile number should be in this format: 234802*******).
- Click on Tune Category to view the different categories for the genre of your choice.
- Click on the category of your choice to view all the artists available.
- Once you have made a choice, tick the box next to your choice to buy a tune for yourself.
- Click buy.
You will receive a message immediately on your mobile phone notifying you of this purchase. (Note that each tune costs N50)
How to ASSIGN a tune
Airtel Hello Tune's personalization feature allows you assign specific tunes to different callers via IVR, SMS or the WEB. Let your friends hear their favourite songs when they Holla at you.
To assign tones via IVR:
- Call 791 and follow the voice prompts
- Select the Personal Tone option (2 key on your mobile keyboard)
- Select the Assign option by selecting 2 on your mobile phone keypad
- Select 1 on your mobile keypad
- Enter the mobile number you want to assign a tone to followed by the # key
- Listen through the tone clips played to select a tone
- Press * to assign the tune.
To assign tunes via SMS:
- Type Assign <space> Tune ID <space> mobile number to 791 e.g, to Assign Igwe by D'banj to 08012345678, Text Assign 154
- You will receive an SMS notifying you that you have assigned a tone to that number
To assign tones via WEB option:
- Click here Airtel Hello Tone or copy the URL, rbt.ng.airtel.com into your browser and hit enter on your keyboard to log in with your mobile number and password
- Click on the Assign Caller menu
- Click on ADD
- Type in all required details as requested:
- Name: the name of the caller
- Phone: mobile number of the caller
- Group: the group you decide to put the caller
- Selection: choose fixed
- Tone Category: click the drop down arrow (v) to select the tone you want to assign.
- Click on Insert
- Click Update.
(Please note you can create different caller groups by clicking on Call Groups)
Other features available include:
- Dedication -You can buy a tune and dedicate it to your friends and family; simply type Dedicate <space> Tune ID <space>Mobile number to 791.
- Random Play - You can buy as many tunes as you want and set them to play randomly, so that every time your callers try to reach you, they hear a different tone.
- Period to play - You can also set your tune to be heard at a particular time of the day
You can do all these and so much more!!!
*Note you will need to pay a renewal fee of N100 monthly irrespective of the number of tones you haves in your tones box.
One of the dynamic features of Hello Tunes is Name Tunes is that it is an amazing service service which plays back your Name to callers.
Name Tune is another FIRST in Nigeria and it is in line with our commitment to continuously delight you with unique and innovative products and services tailored to suit your needs.
There are three genres available for this
To use, send SMS "NT<Space><Your name>" to 792.
You will then receive an SMS notification with a list of options and toll-free IVR numbers to listen to samples.
- The cost for this service is N50 per tune and it comes with a validity of ninety days.
- Subscription is N100 Monthly