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Customer Care

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Contact Us

Airtel Tanzania
Airtel House,Corner of A.H Mwinyi Road & Kawawa Road, Kinondoni
PO Box 9623,
Email: helpdesk@tz.airtel.com

How to contact us:

Website: www.airtel.com
For Prepaid:  Call 100
For Postpaid:  Call 101
Email: helpdesk@tz.airtel.com
Facebook:  facebook.com/AirtelTanzania
Twitter: twitter.com/Airtel Tanzania
Instagram: instagram.com/Airtel_Tanzania

*If your issue is not resolve after 60 days you can log your complain to TCRA with you ticket number.

TCRA complain form: download   (http://www.tcra.go.tz/index.php/complaints.)