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Airtel Marketplace


Q: What is airtel marketplace?

A: Airtel marketplace is a service that helps you search for jobs and items or post ads of items you want to sell. Once subscribed, user will get content (listings) matching their requirements of prospective sellers or buyers.

Marketplace offers the below product verticals to which a user can subscribe to for creating a search to buy and or post adverts to sell -


Sr. Product Vertical Service offered
1 Jobs Buy/Search (create a job search profile to get matching job alerts on SMS)
2 Cars Buy/Search (create a search profile to search for car you are looking to buy)
Post an Advert ( create an ad to sell a car)
3 Property Buy/Search (create a search profile to search for property  you are looking to buy / Rent)
Post an Advert ( create an ad to sell property /Let out on rent)
4 Mobiles Buy/Search (create a search profile to search for Mobile you are looking to buy)
Post an Advert ( create an ad to sell a mobile phone)
5 Electronics Buy/Search (create a search profile to search for electronic items you are looking to buy)
Post an Advert ( create an ad to sell an electronic item)

Note – user will be charged separately per product vertical


Q: What are the charges to use marketplace?

A: There are 5 product verticals offered under marketplace.

  • User will be charged separately per product vertical
  • User can create up to 2 searches per subscription
  • User can create as many ads he wants. He will be charged per ad posting basis

 
Packs offered for creating Buy/search Monthly : K 5
Biweekly : K 3
Weekly : K 2
Packs offered for Poster an Ad/ Sell per ad charging- K 3 /3 days
PULL more alerts charges K 0.263 / alert
Chat via SMS charges (UGC) K 0.150/ chat message


Q: How can marketplace help me?

A: Marketplace as the name suggests helps you buy/sell you items and also search for Jobs. The service helps to connect buyers with sellers.


Q: How can I access airtel Marketplace?

A: You can access Airtel marketplace by dialing USSD code *770# or by sending keyword “MKP” to 770


Q: I have a low end /entry level / non data supported handset. Can I use marketplace?

A: Yes, just dial USSD code *770# or by send keyword “MKP” to 770 to access & use airtel marketplace.


Q: How can I post ads on marketplace?

A: It’s easy, dial USSD code *770# Or by send keyword “MKP” to 770 to access airtel marketplace, select the product vertical and then choose what you want to do- create search for daily alerts OR Post an ad to sell your item at the given price-point; and then follow the instruction to proceed.


Q: How will I be able to post ads on my airtel mobile without internet/data?

A: You do not need any data or Internet on your phone for this, just dial USSD code *770# or by send keyword “MKP” to 770 to access & use airtel marketplace.


Q: What all can I get on marketplace?

A: Marketplace offers 5 product verticals –


Sr. Product Vertical Service offered
1 Jobs Buy/Search (create a job search profile to get matching job alerts on SMS)
2 Cars Buy/Search (create a search profile to search for car you are looking to buy)
Post an Advert ( create an ad to sell a car)
3 Property Buy/Search (create a search profile to search for property  you are looking to buy / Rent)
Post an Advert ( create an ad to sell property /Let out on rent)
4 Mobiles Buy/Search (create a search profile to search for Mobile you are looking to buy)
Post an Advert ( create an ad to sell a mobile phone)
5 Electronics Buy/Search (create a search profile to search for electronic items you are looking to buy)
Post an Advert ( create an ad to sell an electronic item)


Q: How can I get job information on marketplace?

A: It’s simple, dial the USSD code “770#, select Jobs and then the package and then follow the instructions to create your job search profile.


Q: I have a used mobile/TV/electronics/car to sell. How can Marketplace help me?

A: marketplace will help you reach out thousands of prospective buyers. Just access the service on USSD *770*, select the product vertical and then “Post ad” option and follow the instructions to proceed.

Once your ad is posted, it will be sent out to people looking for similar items to buy.  You will also get alerts of prospective buyers. This way marketplace helps you connect to buyers/sellers.


Q: I am looking for a house. Can marketplace help?

A: Yes, just tell us what your requirements are and get alerts matching your search via SMS daily.

All you need to do is access the service on USSD *770*, select the product vertical (Property) and then “Search/ daily alerts” pack option and follow the instructions to proceed. Then just sit back and relax, we will send alerts of matching property for sell/Rent to your mobile.


Q: If I post an ad/ search of an item I want to sell, how will the prospective buyers contact me?

A: Marketplace will send you alerts/listings of prospective buyers; you can opt to contact them via chat or the instructions given in the SMS.

Also, your ad will be sent to users looking for similar items to buy, they can also contact you via chat.


Q: Is marketplace safe to use?

A: Yes, there are only genuine people on the service. Also we do not share your mobile number with anyone.  That is why marketplace allows you to contact buyers/sellers via anonymous chat.


Q: What are the charges for using marketplace? OR How much will I be charged for posting and ad?

A: Charges as mentioned –


 
Packs offered for creating Buy/search Monthly : K 5
Biweekly : K 3
Weekly : K 2
Packs offered for Poster an Ad/ Sell per ad charging- K 3 /3 days
PULL more alerts charges K 0.263 / alert
Chat via SMS charges (UGC) K 0.150/ chat message


  • User will be charged separately per product vertical
  • User can create up to 2 searches per subscription
  • User can create as many ads he wants. He will be charged per ad posting basis

Q: Will I be charged separately for using Jobs & cars?

A: Yes, as these are different product verticals.


Q: Can I post more than 1 ad & will I be charged for it?

A: Yes, you can post as many ads you want to sell multiple items. You will be charged on a per advert basis.


Q: I am looking to buy car/property/electronics/mobiles. How can I find sellers on marketplace?

A: Once you subscribe and create you Advert, you will start getting alerts/listings of prospective buyers vies SMS. If you wish, you can contact them via anonymous chat to finalize on the sale.

Also, your advert will be sent to people who are looking to buy similar items. They can also contact you via anonymous chat.


Q: How many ads can I post on marketplace?

A: You can post as many ads you want to sell multiple items. You will be charged on a per advert basis.


Q: How many searches can I create on marketplace?

A: You can create a max of 2 searches per product vertical offered under marketplace.


Q: How will marketplace help me find Sellers/Buyers?

A: Once you subscribe and create your search Or Advert on marketplace, you will start getting alerts/listings of prospective buyers/sellers via SMS. You can contact them to close the transaction via Anonymous chat.

Also, your advert / Search will be sent to people who are looking to buy/sell similar items. They can also contact you via anonymous chat.


Q: How can I contact sellers/Buyers?

A: To maintain your security, marketplace lets you contact prospective buyers/sells via Anonymous chat.


Q: How do I use chat?

A: Look at the alert that you have received on your mobile. The Alert will have the details of the items and in the end will have instructions on how to chat. Follow these instructions to contact the other party.


Q: Why should I use chat? Why don’t you give me the Contact numbers directly?

A: Marketplace does not want any unwanted calls landing on your mobile and also wants to keep the system safe. That is why we have designed the anonymous chat feature.

WE suggest you do not give out your mobile no/ bank details to the other party until you are comfortable and have verified about the other party.


Q: Will I be charged for using chat?

A: Yes, you will be charged at K 0.150/ chat message


Q: How can I get more alerts/listings?

A: Loo at the alert that you have received carefully, it will give you instruction on this. You can send the instructed keyword to 770 to get more alerts.

You will be charged at K 0.263 / alert for this.


Q: I’m not getting alerts/listings matching my requirements? What do I do?

A: To get better results you should complete/ give more details on your search /Ad.  If you are already subscribed, then dial USSD *770#, select the “My Ads” or “My searches” option to manage /Edit or update your Adverts/searches.


Q: Can I edit/modify my AD Posting / Search?

A: Yes, and it’s free too.  If you are already subscribed, then dial USSD *770#, select the “My Ads” or “My searches” option to manage /Edit or update your Adverts/searches.


Q: Will I be charged to edit/modify my ad/Search?

A: No, it’s FREE. You are only charged towards subscription. Accessing the service is FREE.


Q: I did not find the brand of car/mobile/TV I wanted to buy/sell on the menu? How can I post my ad/create my search?

A: In this case, select the “others/any” option given in the end of the menu options.


Q: I want to delete my ad. How do I do it?

A: If you are already subscribed, then dial USSD *770#, select the “My Ads” option to manage /Edit or Delete your Adverts.

You can also use send STOP to 770 to delete/deactivate an ad.


Q: I want to deactivate this service? How can I do this?

A: To deactivate the service, dial *770# and select the “my subscriptions” option from the menu and then proceed as instructed.

You can also use send STOP to 770 to deactivate packs that you are active on.


Q: Will I be charged to access the service?

A: No, accessing the service is toll Free, you are charged only towards subscription.


Q: I want to unsubscribe from Cars but continue using Jobs? Is this possible?

A: To stop the service, dial *770# and select the “my subscriptions” option from the menu and then proceed as instructed.

You can also use send STOP to 770 to deactivate packs that you are active on.


Q: How do I stop/ Unsubscribe/deactivate this service?

A: To stop the service, dial *770# and select the “my subscriptions” option from the menu and then proceed as instructed.

You can also use send STOP to 770 to deactivate packs that you are active on.