voice and text
Question: What is 121?
Answer: 121 is another exciting innovation from Airtel. It’s a self-service portal that allows customer to access different products and services offered by Airtel by simply dialing one short code. No need to remember all the other short codes, it’s a one stop shop.
Question: How can I access 121?
Answer: simply dial *121# and select the service of your choice
Question: Who can access 121?
Answer: It is available to all Airtel customers, Prepaid and Postpaid
Question: How much does it cost?
Answer: It is a free service
Question: Is it a promotion?
Answer: It is not a promotion. It is a self-help service. A one stop shop