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Network harmonization of short codes


As part of Airtel Ghana’s compliance with the ongoing harmonization of short codes across all Telecommunication Network Companies, Customers are to take note of the table below and the impact of the current existing Airtel short code.


To recharge your call credit, the short code is 134. To call the Call Center to speak to an agent, the short code is 100 and to check your balance, the short code is 124.
You can still use the existing short code for all your activities till the 30th of April 2015 when you will only be able to use the new short codes.



New Short Codes

#

HARMONIZED SERVICES

HARMONIZED  CODE

EXISTING AIRTEL CODE

1

Call Center

100

121

2

Credit Recharge*

134

134

3

Check Balance

124

133