Premier Customer Benefits
With Airtel Premier, we provide you with the convenience to do anything you can do at the comfort of your home or office!
24 Hr. access to exclusive Airtel Premier helpline dial 100 or +254733100100 Exclusive Premier email box: email@example.com
Premier Lounge Access at the following locations
|Oval Shop||Ground Floor, The Oval Building, Westlands|
|Sarit shop||Basement, Sarit Centre Mall, Westlands|
|Koinange shop||Uniafric House, Koinange Street, Nairobi|
|Parkside shop||Ground Floor, Parkside Towers, Mombasa Road|
|Thika Road Mall Shop||2nd floor, TRM Mall, Thika Road|
|Mombasa shop||Khamisi House, Moi avenue|
You can also access services at our other shops.
- 1st free trials on new products & services
- Free SIM replacement in case of damage/upgrade
- Airtel Zawadi: Earn 2 points for every 10 spent on Airtel network. Dial *326# to enrol
- Special invitation to Airtel High Networking Events
- Exclusive Interviews hosted on You-Tube
- All communication via SMS from us will bear the name PREMIER
Enjoy a borderless mobile phone network across Airtel's Pan-African community where there is:
- No registration
- No extra fees
- No roaming or international access deposit
- No need to remember to change tariffs before travelling
Enjoy a seamless experience in the following countries in the One Network family:
Burkina, Chad, Congo B, Congo DR, Gabon, Ghana, Madagascar, Malawi, Niger, Nigeria, Rwanda, Sierra Leone, Tanzania, Uganda, Zambia, Seychelles, India, Bangladesh and Sri-Lanka.
With One Network you can:
- Call, SMS and browse at local rates
- Receive calls for the first 100 minutes free.
- Top up with local scratch cards or those bought from country of origin. Dial 138*Serial number
- Have a SIM swap done seamlessly at any Airtel Premier store
- Enjoy Value Added Services on your home network (e.g. voice mail and web2sms)
- While roaming you can contact Customer Care on +254 733 100 100
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