Smart Postpaid

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Airtel Smart Postpaid


Smart postpaid is a comprehensive postpaid offering from Airtel available in three options that offer exceptional value to the customer.

The plans cater for the increasing demand for blended offerings, each bundled with significantly high volumes of voice, data and SMS that have been affordably priced to offer value for money, convenience and peace of mind while respecting the wallets of our customers.

The plans will be available to individuals, students, heavy social users, entrepreneurs, small business owners, professionals and corporates. 


PLANS


Plan Rental (Ksh) 1,499 2,499 4,499
Airtel to Airtel Network (Mins)

1,500

1,500

1,500

Other Networks (Mins)

500

1,500

3,000

SMS

3,000

4,500

6,000

Data MB’s

3GB

6GB

9GB


KEY BENEFITS

  • No disconnection once the bundle is depleted
  • Data Bundles roll over
  • You can make calls at 2 Ksh per minute to all networks when your bundle runs out

FAQs


How do I subscribe to smart postpaid plans?

You need to visit an Airtel shop with your National ID and request for the Airtel Smart Postpaid bundles.

For corporates, get in touch with your Key Account Manager or Relationship Manager, or write to airtelbusiness@ke.airtel.com


What is the validity period for each Smart Postpaid plan?

The bundles have a validity of one month


Do I lose my un-used data bundles at the end of month?

No un-used data is carried over to the next month


What happens when my Smart Postpaid resources run out?

You will be billed on a special rate as below

  • Calls at Ksh. 2/= per minute to all networks

Will I get usage notifications before my Smart Postpaid resources run out?

Yes before you data runs out you will get notifications at 50%, 75% and 100%


Can I upgrade from one Smart Postpaid plan to another?

Yes you can upgrade by visiting any Airtel shop for assistance


How do I purchase a new data bundle when my Smart Postpaid data runs out?

To purchase another bundle dial *544# and select your preferred bundle. Please note this will not be a Smart Postpaid bundle but a regular data bundle