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Airtel Christianity Portal

Christianity portal is a service which let people be in touch with their religious side at all times through their phone.

a. Who can use the Christianity service?

The Christianity service is available to all customers (pre-paid and post-paid) of the operator where the service is live. Once they are subscribed to the service (Daily -20 RWF , weekly – 100 RWF), they will be able to listen to the religious portal and practice their religion.

b. How can callers use the Christianity portal?

Caller dials 187 from the mobile.

Caller selects the Subscription option (daily or weekly) they would like to continue in.

The call is then connected and user can listen to all the items in portal.

c. How much does this service cost?

Calling the Short Code is FREE. Users can call the Short Code to subscribe to the service.

To use the service, the user should dial a short code (187).

Daily subscription is 20Rwf.

Weekly subscription is 100Rwf.

d. How can callers subscribe to the service?

Via IVR: Users that call in to the Religious service and have not subscribed will automatically be given the option to subscribe for the service when they dial the short code.

Via SMS: Users will also be able to subscribe by sending a preconfigured keyword to the Religious portal number via SMS (where made available).

Via USSD: Users will also be able to subscribe by sending the required option to the Religious portal number via USSD (where made available).

Via OBD: The system has the capability to make OBDs (outbound dialer calls), where the user can also subscribe to the service.

A CCI URL will also be provided where customer care representatives can either manually subscribe or unsubscribe a user.

e. How can callers unsubscribe from the service?

Via IVR: Users can call in to the Religious service and follow the options from the Main Menu to unsubscribe from the service.

Via SMS: Users will also be able to unsubscribe by sending a preconfigured keyword to the Religious service number via SMS (where made available).

Via USSD (*187#): Users will also be able to unsubscribe by sending the required option to the Religious Service number via USSD

A URL will also be provided where customer care representatives can either manually subscribe or unsubscribe a user.