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call waiting

Call waiting is a feature that lets you know when someone else is trying to call you (i.e., you have a call waiting) when you are already on a call. You can answer, reject or ignore this second call.

The service is free and can be activated on most mobile phones.

 

How to handle a second call

 

When you are already on a call and someone else calls, you will hear the call waiting tone (a beep). You can do the following depending on the phone you are using:

End the first call and answer the second:

  • Press 1 then SEND (to end the current call).
  • You may now answer the second call.

Or

  • Press END (to end the current call).
  • You may now answer the second call.

 

Put the first call on hold and answer the second:

  • Ask the first caller to hold the line.
  • Press 2 then SEND.
  • You may now speak to the second caller.

 

To switch between the two calls

  • Press 2 then SEND

 

Reject the second call:

  • Press 0 then SEND (This sends a busy tone to the second call)

 

You can also ignore the second call by taking no action when you hear the call-waiting tone.