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Over Scratch

Customers can now self-load their badly scratched Airtime cards by dialing *100*11*6# or calling 100 & 124.

  • Upon dialing *100*11*6#, the Customer is required to enter not less than 7 visible digits of a valid Airtime PIN & a complete valid serial number.
  • A confirmation sms will be sent for successful recharge or failure.

IVR Procedure: Call 100 or 124

  • Dial 100 or 124
  • Select Option 1 account Management
  • Select Option 4 Badly Scratched Voucher
  • Select Option  1 to enter serial after press #
  • Press 1 to confirm
  • Enter 8 visible digits press #
  • Press 1 to confirm