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So Che FAQs

What is Chaopena na So Che?

It is the new and exciting So Che offer from ZAMBIA’s BIGGEST network that gives: 

  • More Daily, Weekly and Monthly minutes
  • More Data & SMSes
  • Free Night calling for all Weekly & Monthly packs
  • The best voice daily offers in the Zambia with a choice between 24hrs and midnight validity.

How does it work?

Simply dial *140# and select an option 2 for Airtel bundles or 3 for all networks depending on your preferred bundle.

Note: So Che packs are not auto-renewed.

Is Chaopena na So Che available on “Buy for other”?

Yes! you can buy any of the new So Che bundles on behalf of your friends and family by selecting the “Buy for other” option that enables customers to purchase any type of So Che pack at any given time.

To buy So Che for other, simply dial *140# and select option 5, enter the number for the person you would like to purchase a pack for and proceed to pick the pack your choice.

Is Chaopena na So Che promotion open to all?

Yes. The promotion is open to all Airtel Prepaid Customers except for:

  • Post-Paid Customers
  • Payphones

Will I be able to make free night calls?

For as long as your weekly or monthly pack is valid, all Airtel to Airtel calls will be free between 00:01 to 04:59.

How do I check balance of the Minutes, SMS and Data that I have left for the day?

To check the balance of minutes, SMS & data, you need to dial the short code *140*14# or dial the So Che menu on *140# and select option 6.

What is the validity of the So Che Packs?

1. Best Voice packs

  • 24 hour pack: valid for 24 hours
  • Midnight valid packs: valid till midnight on day purchases

2. Airtel & All-net Packs

  • Daily pack: 24 hours
  • Weekly pack: 7 days
  • Monthly pack: 30 days
  • So Che Data Night Pack: 00:01AM to 05:00AM

How long is my So Che Pack valid for?

The above stated validity will apply for each So Che pack. Please note that minutes from your daily pack will not merge with your weekly or monthly bundle minutes.

Which bundle will I use first?

If you have more than one bundle, the bundle with the shortest validity will be the first to be used up in the following order:

  1. Midnight
  2. Best Voice offer
  3. Daily
  4. Weekly
  5. Monthly

For queries and concerns, who do I contact?

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